Frequently Asked Questions.
01. The order
When placing the order, a day of shipment is indicated. After the order has been placed, the same delivery time will also be stated on the order confirmation. It is therefore never possible that during the order, the shipping day on the website, is different than on the order confirmation.
If the order has a longer delivery time than you had previously seen, it is of course possible to cancel (a part of) the order. For this you can contact our customer service. They will cancel the order for you. The purchase amount will be back on your bitcoin wallet. When an order has already been shipped, it can no longer be cancelled.
When you have paid for the order, you will automatically receive an invoice for your order in your email.
02. Shipment
Packages are sent out within 72 hours of order confirmation. Delivery takes 2-3 days.





